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Recording Data

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Customer Data

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Product Data

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Complaint Information

When did the incident occur?*
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    Note: For data protection reasons, information such as X-ray images, operation reports and treatment reports must be sent by e-mail to UScomplaints@kerimedical.com *X-ray recommendations in case of a Touch revision surgery: Preoperative, initial postoperative, and before- and after-revision surgeries (dated and anonymized), showing the metacarpal in anteroposterior and lateral views, as well as the trapezium with all joint spaces visible. By submitting this form, you declare that all the information is true and correct to the best of your ability.
    Will the Product be returned?
    Note: Product can only be returned in a cleaned condition + proof of cleaning. 
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    Do you need a shipping label provided for yout return ?*
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    Patient Impact and Data

    Did the incident result in, or could it have resulted in a risk to patient safety?*
    Did the incident cause any surgical delay?